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Major Electrical Faults

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On no account should you open, try to repair, or otherwise
interfere with the electrical installation in your home!

Electrical faults are only an an emergency if there is complete failure of the system (not for an isolated light or socket) or if your safety is at risk

Before contacting us, firstly make sure there isn't a power cut in your area. If you live in a block of flats, try to ask someone living outside your block, as there may be a power failure affecting a wide area

If there is a power failure in your neighbourhood you should contact United Utilities on 0800 195 4141 or 0800 458 9767 for minicom users

If you are sure you are the only home without power, or only your block is affected, we will deal with this as an emergency repair. If your electrical fault is not a compete failure we will deal with it as a routine repair