Privacy Policy ...

Introduction

Modern information and communication technologies play a fundamental role in the activities of housing associations such as Tung Sing and our group member companies. This privacy statement sets out the data we collect via our web site, how we collect it and how we process it

Providing visitors with anonymous access

You can access our web site home page and browse our site without disclosing your personal data

Automatic collection of information

We use cookies on our Web site only to maintain site visitor statistical data

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user user and accordingly you may not be able to take full advantage of all of the tungsing.co.uk features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse our site anonymously

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals

Data collection and purpose specification

We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations

The personal data collected and purposes for which they are used are listed below. We do not collect or use personal data for any purpose other than that indicated below

Primary personal data collected for technical administration, research and development, customer administration and marketing:

• name
  
• gender
  
• address
  
• e-mail
  
• telephone
  
• personal details
  
• family characteristics
  
• ethnic origin
  
• health/medical data
  

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose

Children's privacy

We do not knowingly collect personal data from children

We do not take specific steps to protect the privacy of children who disclose their personal data to us

We do provide information about our personal data practices in relation to children on our home page and wherever we knowingly collect personnal data from children on our web site

Disclosure and visitor choice

We may disclose our visitors' personal data to other members of the Arena Group

Where we disclose your personal data for purposes which are different from those indicated in the table mentioned above, we offer you the opportunity to consent to disclosure by writing to The Data Controller, Tung Sing Housing Association, Victoria House, 119 Princess Street, Manchester, M1 7AG

Confidentiality and security

We do not give visitors to our web site the option of using a secure transmission method to send us their personal data.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
  
• improper use or disclosure
  
• unauthorised modification
  
• unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation, or where subject to an information sharing agreement

Access to the personal data we may hold about you

You can ask us whether we are keeping personal data about you by writing to: The Data Controller, Tung Sing Housing Association, Victoria House, 119 Princess Street, Manchester, M1 7AG

Upon request, we will provide you with a readable copy of the personal data which we keep about you. Such a request must be made in writing to: The Data Controller, Tung Sing Housing Association, Victoria House, 119 Princess Street, Manchester, M1 7AG. We will require proof of your identity before providing a copy of the data, and provision of the information is subject to a charge of £10.00.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

• erased
  
• rectified or amended
  
• completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Web services

Some areas of our web site may enable you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data.

Third party web sites

Our web site contains links to various third party web sites. We are not responsible for the content or privacy practices of any external web sites that are linked from this site.

Privacy compliance

Our privacy policy is compliant with the Data Protection Act 1998

There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organisation

In order to demonstrate that our privacy policy accords with the above privacy instrument, we are subject to a Government Agency supervision

Government Agency supervision

Designation of the agency:

The Information Commissioner
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

www.ico.gov.uk

Enquiries

If you have an enquiry or concern about our privacy policy, please contact:

The Data Controller, Tung Sing Housing Association, Victoria House, 119 Princess Street, Manchester, M1 7AG or contact us